Privacy Policy

At Giftory, trust is as meaningful as the gift itself.
We value your privacy and are committed to protecting the personal information you share with us. This policy explains how your data is collected, used, and safeguarded—clearly, respectfully, and transparently.

By using our website or services, you agree to the practices outlined below.

Our Commitment to Your Privacy

Your personal information is handled with care, purpose, and responsibility. We collect only what is necessary to deliver a seamless gifting experience and never use your data in ways that compromise your trust.

How Your Information Is Used

Your data allows us to:

  • Process and deliver your orders smoothly

  • Communicate updates related to purchases and support

  • Enhance website performance and user experience

  • Personalize gifting recommendations over time

  • Maintain platform security and prevent misuse

We do not collect information without purpose, nor do we use it beyond what is necessary.

Children’s Privacy

Giftory does not knowingly collect personal data from individuals under the age of 18 without parental or guardian consent.

Data Security & Protection

We apply appropriate technical and organizational safeguards to protect your data against unauthorized access, misuse, or loss.

While no digital platform can guarantee absolute security, we continuously strive to maintain high standards of protection.

Your Rights & Control

You remain in control of your personal information. You may:

  • Request access to your stored data

  • Ask for corrections or updates

  • Request deletion, subject to legal and transactional obligations

Our support team is always available to assist with such requests.

Data Retention

We retain personal information only for as long as required to fulfill orders, maintain records, and comply with legal obligations — never longer than necessary.

Policy Updates

As our services evolve, this Privacy Policy may be updated accordingly. Any changes will be reflected on this page and become effective immediately upon publication.

We encourage periodic review for transparency.

Consent

By accessing or using the Giftory website, you acknowledge that you have read and understood this Privacy Policy and provide your consent to the collection, use, and processing of your information as described above.

Your continued use of our services signifies your trust in how we handle your data — a responsibility we take seriously and honor with care.

Information We Collect

Depending on how you interact with Giftory, we may collect:

  • Personal details such as name, email address, and contact number

  • Shipping and billing information required to fulfill orders

  • Order history and gifting preferences

  • Technical data such as device type, browser information, and website interaction patterns

This information helps us serve you better — thoughtfully and efficiently.

Payments & Transaction Security

All payments on Giftory are processed through secure, encrypted third-party payment gateways.
We do not store your card details, UPI credentials, or banking information on our systems at any time.

Your financial privacy remains fully protected.

Responsible Data Sharing

Your information may be shared only when necessary and only with trusted partners, such as:

  • Delivery and logistics providers for order fulfillment

  • Payment service partners for secure transactions

  • Legal or regulatory authorities when required by law

We never sell, rent, or trade your personal information.

Third-Party Services

Occasionally, our website may link to third-party platforms. Giftory is not responsible for their privacy practices, and we encourage you to review their respective policies before sharing information.

Communication Preferences

You may receive essential communications related to your orders, account activity, or service updates.
Any promotional communication, if shared, will always include a clear option to opt out.

Cookies & Experience Optimization

To offer a smoother browsing experience, Giftory uses cookies and similar technologies. These help us:

  • Understand how visitors navigate the website

  • Improve speed, layout, and usability

  • Deliver a more refined and personalized experience

You may manage or disable cookies through your browser settings if preferred.

Governing Law

This Privacy Policy is governed by the laws of India, and any matters arising shall fall under the jurisdiction of Indian courts.

Contact Us

If you have any questions or concerns regarding your privacy or this policy, we’re always here to help:

Email: support@giftory.in
Website: Giftory