Terms & Conditions

Welcome to Giftory.
By accessing or using our website, you agree to be bound by the following Terms & Conditions.    Please read them carefully before making any purchase or using our services.

Acceptance of Terms

By visiting, browsing, or purchasing from Giftory, you confirm that you have read, understood, and agreed to these Terms & Conditions.

About Giftory

Giftory is an online gifting platform offering curated gifts, gift boxes, packaging solutions, and related accessories designed for personal and special occasions. All products and services are subject to availability.

Eligibility to Use

To place an order on Giftory, you must be at least 18 years of age or use the platform under the supervision of a parent or legal guardian.

Product Information

We strive to present accurate and up-to-date product descriptions, images, and details.
However, minor variations in color, packaging, or presentation may occur due to lighting conditions, screen settings, or supplier updates. These variations do not affect product quality.

 

Pricing & Payments

  • All prices are listed in Indian Rupees (INR).

  • Prices may change periodically without prior notice.

  • Payments are processed securely through trusted payment gateways.

  • Giftory is not responsible for delays or failures caused by banking or payment service providers.

Orders are confirmed only after successful payment.

Order Confirmation

Once your order is placed, you will receive an order confirmation message or email.
In rare situations involving pricing discrepancies, stock limitations, or technical issues, Giftory reserves the right to review or cancel the order with appropriate communication.

Shipping & Delivery

  • Delivery timelines shared on the website are estimated.

  • Actual delivery may vary due to location, courier operations, weather conditions, or unforeseen circumstances.

  • Customers are responsible for providing accurate delivery information at checkout.

Giftory works closely with logistics partners to ensure timely and safe delivery, though delays beyond our control may occasionally occur.

Returns, Refunds & Cancellations

  • Return, refund, and cancellation requests are handled in accordance with our Refund & Return Policy.

    Please note:

    • Personalized or customized gifts may not be eligible for return unless damaged or defective.

    • Approved refunds will be processed through the original payment method within the specified timeframe.

User Responsibilities

When using the Giftory website, you agree to:

  • Provide accurate and complete information

  • Use the platform for lawful purposes only

  • Refrain from activities that may disrupt website functionality or compromise security

Any misuse may result in restricted access to our services.

Intellectual Property

  • All content on Giftory — including text, images, branding, logos, graphics, and design elements — is the exclusive property of Giftory.
    Unauthorized copying, reproduction, or distribution without prior written consent is not permitted.

Third-Party Links

  • Our website may include links to external websites for convenience or additional information. Giftory does not control or take responsibility for the content, policies, or practices of third-party platforms.

Limitation of Liability

Giftory shall not be held liable for indirect, incidental, or consequential damages arising from the use of our services.

Our total liability, if any, shall not exceed the value of the order placed through the website.

Account Security

  • If you create an account with Giftory, you are responsible for maintaining the confidentiality of your login credentials. Any activity performed under your account is considered your responsibility.

Updates to Terms

  • Giftory may update these Terms & Conditions from time to time to reflect changes in services or legal requirements. Updated terms will be effective immediately upon being published on the website.

    We encourage users to review this page periodically.

Governing Law

These Terms & Conditions are governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the jurisdiction of Indian courts.

Feedback & Reviews

  • We welcome your feedback and reviews about our products and services.
    By submitting any content, you grant Giftory a non-exclusive, royalty-free license to use, display, or publish it on our website or marketing channels. Please ensure all submissions are respectful, truthful, and do not violate any third-party rights.

Severability

  • If any part of these Terms & Conditions is found to be invalid, illegal, or unenforceable, it will not affect the validity of the remaining sections. The unenforceable portion will be modified to reflect the original intent as closely as possible while remaining enforceable under law.

Contact Us

If you have any questions regarding these Terms & Conditions, feel free to reach out to us:

Email: support@giftory.in
Website: Giftory